Privacy Policy
DMA Performance Limited Privacy Policy
Effective Date: 01 January 2025
At DMA Performance Limited ("we", "us", or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK privacy laws.
1. Information We Collect
1.1 Personal Data We only collect personal data that you voluntarily provide when you:
- Submit a contact or enquiry form on our website (name, email address, phone number, vehicle registration and your message).
- Contact us directly by phone or email for customer service or to book a service, repair, remap or programming job.
We do not take payments through this website and do not store payment card details.
1.2 Device Information When you visit our website, we automatically collect limited technical information about your device, including:
- IP address
- Browser type and version
- Time zone setting
- Operating system and platform
- Pages visited on our site
1.3 Tracking Technologies We use cookies and similar technologies for essential site functionality and anonymous analytics. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We process your personal data only for the following purposes:
- To respond to your enquiry and arrange any service, repair or tuning work you have requested.
- To provide quotes, booking confirmations and follow-up customer support.
- To improve our website and the customer experience.
- To comply with our legal obligations.
3. Sharing Your Information
We do not sell your personal data. We may share limited data with trusted service providers strictly to operate our website (for example, hosting and anonymous analytics) and only where required by law, regulators or law enforcement.
4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purpose it was collected for, including to comply with legal, accounting or reporting requirements. You can request deletion of your data at any time by contacting us.
5. Your Data Protection Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Have inaccurate data corrected
- Have your data erased ("right to be forgotten")
- Restrict or object to processing
- Data portability
To exercise any of these rights, please contact us using the details below.
6. Marketing
We will only send you marketing communications where you have given us clear consent to do so. You can opt out at any time by contacting us.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date".
9. Contact Us
For any questions or concerns about this Privacy Policy or how we use your data, please contact us:
By Email: sales@dmaperformance.co.uk
By Phone: 0333 032 6888
By Post: DMA Performance Limited, Unit 2, Ridley Road, Burnt Mills Industrial Estate, Basildon, Essex SS13 1EG
This Privacy Policy was last updated on 01 January 2025.